Why Self-Awareness Is the New Competitive Advantage

Press Release
December 26, 2024

Jason P. Carroll's journey from scaling Champion National Security to founding Aptive Index shows why self-awareness is leadership's competitive advantage.

The gap between what leaders think they know about their teams and what actually drives performance has never been wider. Remote work exposed it. Hybrid models amplified it. And the cost of getting it wrong keeps climbing.

A ValiantCEO Magazine feature on Jason P. Carroll, founder and CEO of Aptive Index, walks through the moment that changed how he thought about teams, conflict, and growth.

The Breaking Point

In 2016, Carroll was scaling Champion National Security—800 to 2,500 employees in seven years. The growth was real. So was the friction.

He and the company's COO were stuck in constant tension. Carroll pushed for change. The COO prioritized stability. To each other, they were roadblocks.

Then the team introduced psychometric assessments.

What emerged wasn't a personality quiz. It was clarity about motivational wiring—the drives that shaped how each leader approached decisions, risk, and execution.

The conflict didn't disappear. But the context did.

They stopped fighting over who was right and started leveraging why they were different. Stronger partnership. Faster decisions. Company positioned for acquisition.

That experience became Aptive Index. Not because it felt good. Because it worked.

Why the Old Playbooks Don't Work Anymore

The ValiantCEO interview highlights what many leaders are quietly confronting:

  • Gen Z prioritizes purpose over paychecks
  • Remote work fragmented communication
  • Engagement and results feel increasingly at odds

Carroll's insight: most leadership breakdowns aren't about strategy or skill. They're about misalignment.

Misalignment between how leaders think people work and how they're actually wired. Between role demands and individual drives. Between culture and what people need to thrive.

The leaders solving for this aren't guessing. They're measuring.

What Gets Measured

Aptive Index surfaces the motivational patterns that determine how people show up under pressure:

  • Influence needs — Lead by directing or supporting?
  • Connection drives — Recharge through collaboration or independent work?
  • Structure preferences — Thrive in predictability or ambiguity?
  • Speed orientation — Prioritize accuracy or momentum?

Understanding how these interact reveals why two equally talented people perform completely differently in the same role.

This creates a framework for:

  • Hiring that matches wiring to role demands
  • Development that builds on natural strengths
  • Team composition that turns friction into productive tension

The DEI Shift

One of the more direct points in the interview: DEI fails when it focuses on optics instead of alignment.

Aptive Index shifts the focus from culture fit (which reinforces sameness) to role fit and motivational alignment.

The question isn't "Do they fit our mold?"

It's "Does their wiring match what this role actually requires?"

Diversity without alignment creates friction, not strength. Inclusion without understanding creates presence without value.

Stop hiring for likeness. Start hiring for complementary drives.

What This Means

If you're leading a team, the lesson is straightforward:

You can't optimize what you don't understand.

The invisible layer—motivational wiring, stress response, decision-making patterns—determines outcomes more than resumes or gut instinct.

Leaders who integrate behavioral science aren't doing it for trends. They're doing it because the cost of misalignment is measurable.

This applies to hiring, team dynamics, development, and culture design.

The Work

Carroll's background—scaling to $80 million in revenue, leading through acquisition, certifying as an executive coach under Brené Brown—reflects one principle:

Leadership is about creating conditions for others to succeed.

Aptive Index operationalizes that. It gives leaders tools to see clearly, decide confidently, and build teams that perform under real conditions.

The future of work isn't about office vs. remote. It's about understanding the humans doing the work—and designing systems that align with how they're actually wired.

That's not a platitude. It's the work.

Read the full interview here.

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In the landscape of professional assessments, personality tests have dominated for decades. However, a different type of assessment—the conative test—offers unique insights that traditional personality assessments can't capture. These tests measure not who we are (personality) or what we know (cognitive), but how we naturally take action when faced with problems to solve.

Typing "conative" into your device will cause it to get red squiggly-lined, and maybe even autocorrected to "cognitive." But trust us, it’s a real word. 

What is Conation and What Do Conative Tests Measure?

Conation comes from the Latin word "conatus," meaning "effort" or "striving." It represents our innate drive to act and solve problems—the natural, hardwired tendencies that influence how we approach tasks, make decisions, and interact with our environment.

While personality tests measure adaptable behaviors and preferences shaped by experience, conative tests measure more stable, innate drives that have typically been consistent since our teenage years. These drives represent how we are hardwired to work when free from external pressures.

Conative tests measure attributes such as:

  • Natural pace and approach to tasks
  • Innate tendencies toward structure versus flexibility
  • Drive for precision and detail
  • Motivation to influence outcomes or lead
  • Need for social interaction versus independent work
  • Adaptability to change versus preference for consistency

Benefits of Measuring Conative Traits

Understanding conative traits offers several advantages over solely relying on personality assessments:

1. Greater Stability Over Time

Conative traits tend to remain more consistent throughout adulthood, while personality can shift significantly based on environment, roles, and experiences. This stability makes conative assessments particularly valuable for long-term career planning and development.

2. Prediction of Natural Performance

Conative assessments help predict how someone will naturally perform in various environments. When someone's conative drives align with their role requirements, they often experience:

  • Reduced stress and burnout
  • Higher job satisfaction
  • Better performance with less effort
  • Longer tenure in roles

3. Insight Into Team Dynamics

Understanding the conative drives of team members reveals natural strengths and potential friction points, allowing leaders to:

  • Optimize task allocation based on innate strengths
  • Improve communication by acknowledging different working styles
  • Create more balanced teams with complementary drives
  • Reduce unnecessary conflict stemming from different approaches

Popular Conative Assessments in the Market

Kolbe A™ Index

One of the pioneers in conative assessment, the Kolbe A™ Index measures four "Action Modes":

  • Fact Finder: How we gather and share information
  • Follow Thru: How we organize and arrange
  • Quick Start: How we deal with risk and uncertainty
  • Implementor: How we handle space and tangibles

The Kolbe uses a 1-10 scale for each mode and focuses exclusively on these conative elements without mixing in personality factors.

Predictive Index

While Predictive Index doesn't specifically label itself a conative assessment, it measures what they call "drives" and needs through a two-list methodology. These drives—Dominance, Extraversion, Patience, and Formality—share similarities with conative factors, though they represent a blend of motivational and behavioral elements rather than pure conative traits.

Aptive Index: A Hybrid Approach to Assessment

Aptive Index represents a next-generation approach that combines elements of both conative and adaptive measurement, designed specifically for today's workplace challenges. The name itself—a blend of "adaptable" and "conative"—reflects this hybrid nature, measuring both hardwired drives and how these express themselves in workplace contexts.

Scientific Foundation

Aptive Index measures eight key attributes that research shows directly impact job performance and satisfaction:

Primary Attributes (ISCP)

  • Influence: Drive to impact people, events, and outcomes
  • Sociability: Drive for and energy gained from social interaction
  • Consistency: Drive for stability, routine, and methodical approaches
  • Precision: Drive for accuracy, adherence to rules, and attention to detail

Standalone Attributes

  • Emotional Resonance: Ability to deeply connect with emotions
  • Prosocial: Drive to support others and contribute to collective wellbeing
  • Intensity: Natural pace and sense of urgency when approaching tasks
  • Abstraction: Capacity for abstract thought and innovative problem-solving

The inclusion of Intensity as a distinct attribute is particularly valuable, as it measures a person's natural pace and sense of urgency independent from their preference for structure (Consistency) or detail (Precision). This distinction helps explain why some individuals can be simultaneously methodical yet quick-moving, or flexible yet deliberate in their pace.

User Experience Advantages

Designed for practical application in modern organizations, Aptive Index offers:

  • Mobile-first platform design for easy access
  • 8-minute average completion time versus 60+ minutes for many competitors
  • Clear, actionable insights without requiring extensive interpretation
  • Modern user interface following contemporary UX principles

Practical Implementation

Rather than purely theoretical insights, Aptive Index provides practical applications for:

  • Hiring and selection decisions
  • Team composition analysis
  • Leadership development
  • Conflict resolution
  • Communication optimization

The Reality of Conative Assessments: Transparency Matters

While conative tests provide valuable insights, it's important to understand their limitations and proper context:

Stability vs. Rigidity

Conative traits are relatively stable but not completely static. They can shift subtly over time or in response to significant life events. The key distinction is that these shifts are typically:

  • Gradual rather than sudden
  • Limited in magnitude
  • Often temporary during extreme circumstances

For example, someone might show slightly different conative patterns during major life transitions or periods of high stress, but their core tendencies generally remain recognizable.

Accuracy Trade-Offs

Shorter, more accessible assessments like Aptive Index prioritize practical usability and adoption. This creates inevitable trade-offs:

  1. Depth vs. Accessibility: More comprehensive assessments may provide deeper insights but require significantly more time and expertise to administer and interpret.

  2. Specificity vs. Applicability: Highly detailed assessments might capture nuanced variations but can become impractical for organizational use.

  3. Theoretical Purity vs. Practical Value: Some assessments maintain strict theoretical boundaries between conative, cognitive, and affective domains, while others like Aptive Index intentionally incorporate elements that have proven practical value for workplace applications.

Complementary, Not Comprehensive

Conative assessments should be viewed as one valuable tool in a broader toolkit for understanding human potential and performance, not as a complete solution. They work best when combined with:

  • Skill and experience evaluation
  • Cultural fit assessment
  • Interviews and reference checks
  • Performance data

Conclusion: The Future of Conative Assessment

As work environments become increasingly complex and dynamic, understanding conative drives becomes even more valuable. Modern assessments like Aptive Index reflect this evolution, combining scientific rigor with practical usability.

The most effective organizations recognize that conative assessment isn't about fitting people into rigid categories but about creating environments where everyone can contribute through their natural strengths while developing strategies to address areas of potential challenge.

By understanding the stable yet nuanced nature of conative drives, organizations can build more effective teams, reduce unnecessary friction, and create the conditions for both individual fulfillment and collective success.

Looking to explore how conative assessment could benefit your organization? Learn more about Aptive Index's modern, mobile-friendly approach to measuring innate drives and optimizing team performance at aptiveindex.com.

AUSTIN, Texas (November 20, 2024)—Aptive Index, a leader in psychometric assessment and behavioral insights, is thrilled to unveil the results of its most comprehensive validation study to date, demonstrating the exceptional accuracy, reliability, and relevance of its innovative tools. This rigorous research further solidifies Aptive Index as a trusted partner for CEOs, business leaders, and HR professionals aiming to transform their hiring and team-building strategies.

The comprehensive study involved over 400 participants and integrated data from thousands of prior assessments, solidifying Aptive Index’s position as a leader in psychometric evaluation. Results demonstrated that Aptive Index consistently outperforms industry benchmarks in measuring personality and work-style attributes essential for successful organizational alignment.

Aptive Index uses seven key behavioral and hardwired work-style traits to help businesses match people with roles where they will thrive. This approach goes beyond traditional methods by looking at how someone’s natural tendencies align with the needs of a job or team. The result is lower turnover, stronger team connections, and more satisfied employees.

The study demonstrated exceptional reliability metrics across all key indicators. The ISCP Framework — Influence, Sociability, Consistency, and Precision — showed outstanding composite reliability scores ranging from 0.831 to 0.889, significantly exceeding industry standards. These core measurements were further validated by strong test-retest correlations, with Sociability showing particularly robust stability at 0.922. Factor analysis revealed high construct validity with Kaiser-Meyer-Olkin (KMO) values between 0.781 and 0.892, confirming the assessment's precision in measuring distinct attributes. Collectively, these metrics establish the Aptive Index as one of the most reliable and scientifically validated tools available for talent optimization and strategic hiring decisions.

Further findings revealed the Aptive Index’s impact on reducing employee turnover, a key challenge for businesses worldwide. By aligning candidates with roles suited to their strengths and natural work styles, the assessment directly addresses the costly consequences of turnover, which can range from 30% to 150% of an employee’s annual salary. Aptive Index enables companies to foster more cohesive teams and improve retention rates by ensuring the right fit for every role.

Aptive Index also excels in promoting diversity, equity, and inclusion (DEI) through its assessments. Rigorous analysis confirmed that the platform is free from demographic bias, supporting fair and inclusive hiring practices. This feature empowers organizations to build diverse teams while maintaining the highest standards of accuracy and integrity.

“Our mission at Aptive Index is to help organizations make smarter, data-driven decisions that empower individuals and teams,” said Jason P. Carroll, Founder and CEO of Aptive Index. “This validation study demonstrates not only the precision of our platform but also the tangible benefits it brings to the workplace, from reducing turnover to promoting inclusivity.”

Click here to download the full validation documentation. [Aptive Index Comprehensive Validation Report.pdf]

What if those advantages are deliberately more favorable than what's offered to those already at the top? What if we created entire systems designed to give extra support, resources, and opportunities to those who are behind?

If you felt a visceral "no" just now, I get it. Such suggestions often trigger immediate pushback about merit, fairness, and earning your way.

But what if I told you that some of America's most beloved and profitable institutions have been doing exactly this for decades? And not only do we accept it - we enthusiastically tune in every week to watch it work?

Welcome to the NFL draft.

Every year, we watch a system that deliberately advantages struggling teams. The Browns don't get told to "pull themselves up by their bootstraps." The Giants aren’t accused of cheating when they get early picks of top talent. Instead, we've built entire structures to ensure that those at the bottom get extra help, additional resources, and preferential access to new opportunities.

And here's the kicker: Look at the Kansas City Chiefs heading into Super Bowl 2025 this Sunday. Despite a system that deliberately gives advantages to struggling teams, the Chiefs are appearing in their fourth Super Bowl in five years. Having systematically lower draft picks hasn't destroyed their ability to excel. They've simply had to continue working hard and making the most of their opportunities - just like everyone else.

Giving advantages to those who are behind doesn't automatically diminish those at the top. The Chiefs aren't losing because other teams get better draft picks. Excellence, merit, and hard work still matter – we've just created a system that gives everyone a better shot at achieving them.

Why? Because we understand something fundamental about sports that we seem to struggle with in other contexts: Sometimes, helping those who are behind lifts up the entire game.

Now, let's be clear - the challenges faced by struggling NFL teams aren't directly comparable to the systemic barriers and historical disadvantages faced by marginalized communities in our society. Professional sports franchises worth billions aren't the same as generations of families who've been denied access to education, housing, or career advancement opportunities. The parallel isn't perfect.

But the principle illuminates something important about how we think about advantage and opportunity. If we can understand that giving struggling teams extra support makes the whole league stronger, why do we resist programs designed to give historically disadvantaged groups better access to opportunity? If we celebrate systematic advantage every Sunday, why do we question it on Monday morning?

I don't claim to have the perfect policy solutions for addressing generations of systemic inequality. These are complex challenges that require thoughtful, nuanced approaches. But what I do know is this: There are people and communities who need us, as a society, to create better pathways to opportunity - not handouts, but real chances to compete and excel. Just as we've done in sports, we can create systems that both maintain high standards and ensure everyone has a fair shot at meeting them.

The timing couldn't be more relevant. As we debate dismantling DEI programs in 2025, millions will gather this Sunday to watch our most profitable sports league showcase a system built on the principle that those with the longest distance to cover need extra support to compete. So perhaps before we rush to declare victory over "unfair" corporate DEI initiatives, we should ask ourselves: If we can cheer for equity on the field, why not in the workplace?

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